It is well understood that we communicate with much more than just our words. Our nonverbal communication, or body language, exhibits a large aspect of the message we send. This includes our facial expressions, gestures, eye contact, posture, and even our voice inflection. These are all critical for our message delivery and often says more…
Listening is a crucial part of persuasion, influence, and good leadership in general. It’s also a basic building block of healthy personal relationships. But there are different levels of listening — from simply hearing words being said all the way to deep listening. So what’s the difference in listening and deep listening? Some refer to…
Effective Communication. It might very well be the #1 soft skill you need to succeed. Think about it. When communication is poor, wires cross, tensions rise, and initiatives fail. We communicate daily with peers, direct reports, bosses, customers, friends, and partners. Doing it well means you get along better. It means you make more money,…
Thank you for making Dale Carnegie Training part of your self-improvement journey! In 2019 we published over fifty articles on public speaking, leadership, and soft skills, and the following five were the most popular amongst our readers. Stay tuned for 2020 and a whole new set of content that will help you to achieve your…
When it comes to public speaking, what you say can be easily overshadowed by how you say it. Even if you manage to write the perfect speech – one that is captivating and perfectly conveys your points with accessible language – it can all go to waste if your delivery doesn’t back up your words….
Whether you’re addressing a large audience or chatting one-on-one at a networking event, it’s important that you’re displaying confidence. Being poised and in control helps to ensure that you’re taken seriously by your audience, and can make the difference between closing the deal or walking away empty-handed. Here are four ways to use your body…
Dale Carnegie said, “When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.” Whether meeting new customers, employers, prospects or team members, it is critical to make a positive, memorable first impression. The latest research shows you only have a tenth of a second to make a first…